SERVICES
Our expertise and thorough process allows Viper Group to offer a wide range of services to identify, meet and exceed your needs.
AUTO INVESTIGATIONS
AUTO THEFT
Fraudulent auto theft claims can be costly. DUI or financial obligation avoidance can often lead to a false claim of auto theft. The reported stolen vehicles are typically recovered after a hit and run collision or otherwise destroyed by arson.
In person recorded statements
Financial and criminal history checks
Border crossing checks
License plate reader checks
Witness statements
Loss and recovery location canvass – locating witnesses and/or video
Recovered vehicle inspection, evidence collection and photographs
Forensic exam of recovered vehicles
Cellphone tower data review and mapping
Contact and coordination with law enforcement, district attorney’s offices and the National Insurance Crime Bureau (NICB)
VANDALISM
Vandalism claims, where the vehicle is scratched on every panel to ensure a full paint job is paid for by the insurance carrier, are a costly trend. These claims are sometimes perpetrated by unscrupulous body shop owners.
- In person recorded statements
- Financial and criminal history checks
- License plate reader checks – checking for prior damages
- Witness statements
- Loss location canvass – locating witnesses and/or video
- Body shop inspection, license check and ISO history
- Contact and coordination with law enforcement, district attorney’s offices and the National Insurance Crime Bureau (NICB)
Hit and Run – Hit While Parked
Far too often an insured will report their vehicle was hit while parked by a phantom vehicle, when in fact, the vehicle was moving when it collided with a fixed object or other motor vehicle. Insureds fraudulently report these claims for a number of reasons: (1) they don’t want an at fault collision on their driving record, (2) an unlisted driver was operating the vehicle, or (3) the loss occurred as the result of some criminal activity.
Recorded statements to verify the facts of the loss
Review of the damages by a Collision Reconstructionist to determine if the damages are consistent with the reported facts of the loss
Re-interview the Insured if the damages are not consistent – often times when presented with the evidence, they will confess to what actually occurred
Cellphone location data analysis and forensics
Staged and Paper Collisions
Organized crime or a quick buck? – these bodily injury claims can be costly and a thorough investigation by Viper Group can stop them in their tracks.
In person recorded statements
Claims history checks
License plate reader checks – checking for prior damages
Witness statements
Collision Reconstruction – determine if damages are consistent or injury producing
Loss location canvass – locating witnesses and/or video
Clinic Inspections
Contact and coordination with law enforcement, district attorney’s offices and the National Insurance Crime Bureau (NICB)
EVENT DATA RECORDER — DowNloading and analysis
Event Data Recorders (EDRs) are electronic devices, commonly called Black Boxes, that are installed in motor vehicles. EDRs have the ability to record information about what a vehicle did before, during and immediately after a traffic collision.
Specially trained personnel from Viper Group are dispatched to the location where the Insured vehicle is stored. Using the latest electronic equipment from Bosch, the information is downloaded from the airbag module, analyzed and a report is prepared for the Client. Generally, the analysis shows the following information:
The speed of the vehicle leading up to the impact, along with the vehicle speed at the time of the impact
Acceleration, deceleration and braking information
The position of the accelerator pedal
Seatbelts in use
Occupancy of the front seats and often times the weights of those occupying them
Steering direction - degrees off center
Changes in direction, speed and pedal positions prior to and immediately after impact
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OTHER SERVICES
Collision Reconstruction & Forensics
- Collision Reconstruction
- Arson – Cause & Origin
- Auto Theft Forensics
- Biomechanical Expert
DOI Compliance & Reporting
- Annual SIU Compliance Training
- Annual SIU Compliance Report
TRAINING & DEVELOPMENT
- Free Onsite Training to Customers